Olga Roberts Studio LLC, doing business as Olga Roberts Studio ("Olga Roberts Studio," "Body Intelligence Pilates," "we," "our," or "us"), has implemented this Privacy Policy ("Privacy Policy") to describe how we collect, use, and protect your information when you visit our website, use our mobile application, or participate in our services (collectively, the "Service"). This Privacy Policy also outlines your rights and choices regarding your personal data.
By using our Service, you agree to the terms of this Privacy Policy. Please review it carefully. If you do not agree, do not use our Service.
1. Information We Collect
We collect two types of information: Personal Information and Usage Information.
a. Personal Information You Provide
When you sign up for classes, create an account, contact us, or make a purchase, we may collect:
• Name, email address, phone number, and address
• Date of birth
• Billing and payment information
• Emergency contact information
• Health or injury information relevant to safe participation
If you are under 18, a parent or guardian must complete registration in person.
b. Usage Information
We automatically collect information about how you use our Service, such as:
• IP address, browser type, and device information
• Access times and pages viewed
• Clickstream data and referring URLs
• Location data if you use our app with location permissions enabled
We use cookies and similar technologies to enhance your experience and gather analytics. You may disable cookies in your browser settings, but this may affect site functionality.
2. How We Use Your Information
We use your information to:
• Provide and manage your studio membership and class reservations
• Process payments and communicate with you about transactions
• Send booking confirmations, updates, and promotional offers
• Personalize your experience and improve our Service
• Maintain studio safety and comply with applicable laws
We do not sell your personal information.
3. How We Share Information
We may share your information with:
• Trusted third-party service providers who help us operate our business (e.g., Walla or similar booking platforms, payment processors)
• Legal authorities when required by law
• Successor entities in the event of a merger or acquisition
All vendors are bound by confidentiality and data protection obligations.
4. Your Rights and Choices
You have the right to:
• Access, correct, or delete your personal information
• Withdraw consent for marketing communications at any time
• Restrict or object to certain data processing activities
To exercise these rights, contact us at privacy@olgarobertsstudio.com. We will respond within 30 days.
You may opt out of marketing emails by clicking “Unsubscribe” in our messages. Transactional communications (e.g., booking confirmations) will still be sent.
5. Data Retention
We retain your data as long as necessary to provide our services, meet legal requirements, and maintain business records. When no longer needed, your information is securely deleted.
6. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from anyone under that age. If we discover such data, we will delete it immediately.
7. Data Security
We use SSL encryption and other industry-standard safeguards to protect your information. However, no system is completely secure, and you share data at your own risk.
If you suspect a data breach, please contact us immediately at privacy@olgarobertsstudio.com.
8. International Users
Our Service is operated in the United States. If you access it from outside the U.S., you consent to the transfer and processing of your information under U.S. law.
9. Do Not Track
Our website does not respond to browser “Do Not Track” signals. You may manage cookies and tracking settings through your browser preferences.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website and mobile app. Significant changes will be communicated by email or in-app notice.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us:
Olga Roberts Studio / Body Intelligence Pilates
401 West 3rd Street
Austin, TX 78701
Email: privacy@olgarobertsstudio.com